Terms & Conditions

Welcome to Paw and Claw Pets! These Terms and Conditions govern your use of our website https://pawandclawpets.com/ and the services we provide. By accessing or using our website, you agree to comply with these terms.

1. General Information
Paw and Claw Pets is an online store specializing in pet products. We operate as a dropshipping business, meaning that products are shipped directly from suppliers to customers. We do not hold inventory or manufacture any products ourselves.

2. Orders and Payments

  • All orders placed on our website are subject to acceptance and availability.
  • Prices are listed in USD and are subject to change without notice.
  • We accept payments via secure third-party payment gateways. We do not store or process any payment information directly.

3. Shipping and Delivery

  • We aim to process and ship orders as quickly as possible. Estimated delivery times vary based on location and supplier processing times.
  • Delays may occur due to factors beyond our control, such as customs clearance or courier delays.
  • Customers are responsible for providing accurate shipping information. We are not liable for lost orders due to incorrect addresses.

4. Returns and Refunds

  • Due to the nature of our dropshipping model, return policies vary by supplier. Please refer to our Refund Policy page for specific details.
  • If an item arrives damaged or defective, please contact us at pawandclawpets08@gmail.com within 7 days of receipt with photos of the issue.

5. Product Descriptions and Availability

  • We strive to provide accurate product descriptions, but we do not guarantee that all information is error-free.
  • If a product is unavailable after an order is placed, we will notify the customer and issue a refund if necessary.

6. Limitation of Liability

  • Paw and Claw Pets is not responsible for any damages or losses resulting from the use of our products.
  • We do not make any warranties regarding product quality, fitness for a particular purpose, or accuracy of product descriptions.

7. Intellectual Property

  • All content on this website, including text, images, and logos, is the property of Paw and Claw Pets or its respective owners. Unauthorized use or reproduction is prohibited.

8. Privacy Policy

  • Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

9. Changes to Terms and Conditions

  • We reserve the right to update these terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.

10. Contact Us
For any questions or concerns regarding these terms, please contact us at:
📧 Email: pawandclawpets08@gmail.com
🌐 Website: https://pawandclawpets.com/